Why us?

Do I need an account to place orders?

No, you can order take-out but there are several benefits

Faster Checkout - Prozess

Look at your order status and your order history

Keep up to date and special operations

In case I lose my password
So far it's completely free and you'll be forwarded to a website where you can create a new password.

What if I typed in a fake email address

Please contact us to change your email address. We can change your email address your name and address but we cannot change your order so please fill in your address, all details or the package we send you will be sent back to you, or we will ignore your inquiry and ignore your inquiry

 

When will my order arrive?

All our transactions are based on US dollars. If your credit card is based on other currencies, your order will be calculated according to the date when the conductor processes the transaction.

What terms of payment are acceptable?

We accept standard credit cards (VISA, Mastercard, AMX) and pay bills. We do not accept personal cheques, direct bank drafts, bank cards or cheques.

Is my online order safe

When you make an online purchase with your credit card all of your information is logged into an SSL-encrypted website and your information is encrypted and sent directly to the network of the person who provided your credit card and your credit card information cannot be stored on our servers

How can I change or cancel an order?

We reserve the right to involuntarily accept or reject an order after the customer accepts or rejects all or part of the order, even if the customer accepts the order or approves the credit card. We have confirmed the credit card purchase and cancelled the order and we will create a loan using the original payment method


A cancellation fee of $0.50 will be charged for each cancellation made after the order is completed, regardless of how long the remittance takes (although it can only be delayed by one second) because the retailer or credit card company charges us a cancellation fee.


Please note that orders already sent or placed cannot be cancelled.

What's my shipping address?

As our website and services are based on English, all input information must be logged in in English, including punctuation. If some letters in your address contain non-English letters, it is recommended that you use similar English letters. You can change the letter "?" "C".

Can I change the shipping address for you after I place the order

Please note that your delivery address cannot be changed when processing or placing an order. Please update your delivery address from your work address to your residence because we do not know that the customs in the target area will make the package wait too long in line

When will my order arrive?

As soon as many orders are received due to your local shipping time, we will email your tracking information the next day as tracking information is usually available within 24 hours of shipment. The customs cannot be held responsible for the delay in your country

How about my order?

We will send tracking information via email when your order is delivered. Typically, you will be given a tracking number upon completion of your order.
You can check it out here.

Can I use more than one discount code in one order?

Discount codes cannot be used in other actions unless otherwise specified

What should I do if an item is missing from my dish?

If you need anything else, please contact us immediately

When will you take my order?

All orders are processed and shipped by the warehouse. Please remember to allocate extra time during holidays and sales seasons to process your orders.

We process orders from Monday to Friday. Orders will be processed within 2 to 3 business days and then delivered after hands-on day. Please note that we do not deliver goods on weekends
Please contact us, if you don't receive a monitoring message, five business days from the day you turn it in,

Have you paid your taxes?

Prices posted on the website are set in US dollars, which means you may be subject to duties and taxes upon receipt of your order.
When your order arrives at its final destination, shipping taxes and other duties set by the local customs authorities may be levied.
It is your responsibility to pay all these fees and taxes, not ours. Customs cannot be responsible for delays in your country. For more details about the fees, please ask at your local customs office.

How would you like me to return it?

If you are not satisfied with your purchase and would like to return the item, please contact us within 30 days of receiving your order. Please tell us your order number and your reason for returning. My customer service team will carefully consider such requests
And a list of the products that will eventually be sold with all the feedback intact and the packaging intact

 

What if the article protects against errors/errors/corruptions?

 

Please contact us within seven days of receiving your order if you have received the wrong, lost and/or defective item. Please enter your order number, article photo, and all relevant references when you receive the package. We're gonna do everything we can to solve your case

 

 How long is your reversal process?

 

It may take up to 14 working days to process a response from the date of receipt. We will send you an email to confirm your acceptance

  When will I get my money back?

 

 

All reimbursements will be recorded as originally intended if you paid by credit card or bank card, the refund will be sent to the bank that issued the credit card within 7 to 10 business days of receipt of the returned item or cancellation request. We told you about the time your account was credited... Please contact the bank that issued the card







If you've already paid your loan back... It will take you some time to determine the number of items to be returned